After shipment, you can track your package in the “Parcel” section under “User Center.” You may also leave messages to contact us.

Tip:

International shipments may be subject to delays, confiscation, taxes, damage, or loss. These risks are beyond Mulebuy’s control and may occur during handling by third-party carriers or customs. Nevertheless, Mulebuy is committed to providing the best service and will keep you informed of your shipment status for destination country and assist you if any issues arise.