Help Center
Reference for Tariff Threshold
As a general rule, if the declared value of your parcel is below the tariff threshold set by the destination country, it is typically not subject to taxation. However, please note that cases of fraudulent declaration are exceptions to this rule. If your parcel is subject to taxes, you will be responsible for paying the applicable duties and ensuring timely customs clearance.
States tariff threshold reference table:
| Country | Amount |
| The United States | 800 USD |
| Canada | 20 CAD |
| The United Kingdom | 0 GBP |
| Australia | 1000 AUD |
| EU | 0 EURO |
| Russia | 10000 RUB |
| Japan | 130 USD |
| Singapore | 300 USD |
| New Zealand | 300 USD |
| Swiss | 100 CHF |
1.Customs Tax and VAT Thresholds:
The customs tax threshold for Switzerland is 100 Swiss francs, while the VAT (Value-Added Tax) threshold is 65 Swiss francs.
2.Canadian and European Customs:
Canadian and European customs are known for their strict parcel inspections. Commercial express services like DHL, UPS, FedEx, etc., are more likely to incur tariffs.
3.EU VAT and IOSS Services:
For EU countries, some Mulebuy shipping routes offer IOSS services. You may opt to use the platform’s IOSS agent to prepay the taxes. For further details, please refer to the section on VAT Reform in the UK and EU Countries.
Parcel Submission Tips:
1.Parcel Weight:
The weight of your parcel plays a key role in determining whether it is classified as a personal or commercial parcel. A 10kg parcel, for example, is more likely to be regarded as a commercial parcel. Please take the weight into account when submitting your parcel.
2.Excessive Quantity of Same Product:
Shipping a large quantity of the same product in one parcel may trigger a classification as a commercial parcel. We recommend avoiding sending an excessive number of identical items in a single shipment.
3.Sending Medicines:
Due to customs regulations, please consider carefully for sending medicines.
The above information is based on data collected from the internet and is for reference only. It shouldn’t be considered as a standard or definitive guide.
Customs Clearance Instructions:
1.For non-tax-exempt routes or those not supporting IOSS proxy services, the customs clearance fees will be the responsibility of the recipient. Customs inspection is typically random, but if the parcel is deemed special (e.g., large, heavy, or containing sensitive items), customs may contact the recipient for invoices or other clearance documents. In such cases, the cost of customs clearance will be borne by the recipient.
2.If the parcel is returned or destroyed due to a failure to cooperate with customs clearance or failure to contact the recipient, the recipient will also be responsible for the associated costs.
3.If you require a customs clearance invoice, you can download it directly from Mulebuy or contact our online customer service for assistance.
Reference for Tariff Threshold
As a general rule, if the declared value of your parcel is below the tariff threshold set by the destination country, it is typically not subject to taxation. However, please note that cases of fraudulent declaration are exceptions to this rule. If your parcel is subject to taxes, you will be responsible for paying the applicable duties and ensuring timely customs clearance.
States tariff threshold reference table:
| Country | Amount |
| The United States | 800 USD |
| Canada | 20 CAD |
| The United Kingdom | 0 GBP |
| Australia | 1000 AUD |
| EU | 0 EURO |
| Russia | 10000 RUB |
| Japan | 130 USD |
| Singapore | 300 USD |
| New Zealand | 300 USD |
| Swiss | 100 CHF |
1.Customs Tax and VAT Thresholds:
The customs tax threshold for Switzerland is 100 Swiss francs, while the VAT (Value-Added Tax) threshold is 65 Swiss francs.
2.Canadian and European Customs:
Canadian and European customs are known for their strict parcel inspections. Commercial express services like DHL, UPS, FedEx, etc., are more likely to incur tariffs.
3.EU VAT and IOSS Services:
For EU countries, some Mulebuy shipping routes offer IOSS services. You may opt to use the platform’s IOSS agent to prepay the taxes. For further details, please refer to the section on VAT Reform in the UK and EU Countries.
Parcel Submission Tips:
1.Parcel Weight:
The weight of your parcel plays a key role in determining whether it is classified as a personal or commercial parcel. A 10kg parcel, for example, is more likely to be regarded as a commercial parcel. Please take the weight into account when submitting your parcel.
2.Excessive Quantity of Same Product:
Shipping a large quantity of the same product in one parcel may trigger a classification as a commercial parcel. We recommend avoiding sending an excessive number of identical items in a single shipment.
3.Sending Medicines:
Due to customs regulations, please consider carefully for sending medicines.
The above information is based on data collected from the internet and is for reference only. It shouldn’t be considered as a standard or definitive guide.
Customs Clearance Instructions:
1.For non-tax-exempt routes or those not supporting IOSS proxy services, the customs clearance fees will be the responsibility of the recipient. Customs inspection is typically random, but if the parcel is deemed special (e.g., large, heavy, or containing sensitive items), customs may contact the recipient for invoices or other clearance documents. In such cases, the cost of customs clearance will be borne by the recipient.
2.If the parcel is returned or destroyed due to a failure to cooperate with customs clearance or failure to contact the recipient, the recipient will also be responsible for the associated costs.
3.If you require a customs clearance invoice, you can download it directly from Mulebuy or contact our online customer service for assistance.
My Prize