As mentioned earlier, MuleBuy not only provides shopping agent services but also a robust after-sales support system, covering quality and delivery concerns. Unlike other platforms that shift responsibility to sellers or logistics providers, MuleBuy stands by its customers as a trusted partner.

Our dedicated 7×24 (9:00-18:00 UTC+8) customer service team—staffed with professional bilingual agents—will track your inquiry until full resolution, because “Customer First” is our core principle.